If you have the passcode of the account, you can always log in to the game by using the [Restore Account] function and the passcode.
- Tap [Settings] on the home menu.
- Tap [Change] in the Passcode column.
- Select [Restore Account].
- Enter the passcode and tap [Change].
IMPORTANT NOTE: The passcode is the only way to access your account, and the system cannot regenerate or recover it. Kindly keep it safe to yourself and do not share it with others.