Troubleshooting 🛠
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My game crashes and freezes
Please try the following troubleshooting methods to ease the issue. Connect to a more stable signal Wi-Fi network or a 4G/5G mobile dat...
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The system says my transfer code is invalid.
The system might prompt the [The transfer code you entered is invalid] message when:1/ You have entered the wrong transfer code. ...
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How can I block other players in the chatroom?
You can block a player by the following steps:Tap the player icon of the person you wish to block in the Chatroom.Switch on [Block this pers...
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How can I change the chatroom notification setting?
You can customize the chatroom notifications setting by the following methods:A) Turn off all notifications from the Global chatroom.T...
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What is Simplification Mode?
The simplification mode reduces the 3D model of the army troops traveling on the World Map.How can I turn it on?1. Open “Settings” from your...
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