My game crashes and freezes

We’re sorry to hear about the problem. Please try the following troubleshooting methods to ease the issue. Connect to a different netwo...

The system says my transfer code is invalid.

The system might prompt the [The transfer code you entered is invalid] message when:1/ You have entered the wrong transfer code.  ...

How can I block other players in the chatroom?

You can block a player by the following steps:Tap the player icon of the person you wish to block in the Chatroom.  Switch on [Block th...

How can I change the chatroom notification setting?

You can customize the chatroom notifications setting by the following methods: A/ Turn off all notifications from the Global chatroom.T...

What is Simplification Mode?

The simplification mode reduces the 3D models of the army troops when they are traveling on the World Map.  How can I turn it on?1/ Op...